Employee in IT - IT Support - PC Helpdesk (m/f/d) 4,000 students from 40 nations study at Offenburg University of Applied Sciences. With four faculties, we offer a broad interdisciplinary and practice-oriented range of subjects: from business administration and business psychology to mechatronics, media and medical technology to biotechnology and artificial intelligence. Offenburg University of Applied Sciences is a place of innovation and is one of the strongest research universities for applied sciences in Baden-Württemberg. We maintain intensive contacts with companies and partner institutions in the region and at the same time have a strong international focus. A total of 490 people are employed at Offenburg University of Applied Sciences. Offenburg University of Applied Sciences is looking for a Employee in information and communication technology full-time | 100% | remuneration according to E 8 TV-L | permanent | reference number 296 for Campus IT, in particular for IT support at the central PC helpdesk. Your tasks IT setup of workstations (installation of operating systems and software and their updates), instruction and training at the workstations as well as processing of error messages and implementation problems including possible repair and replacement work (first-level and second-level support in the central PC helpdesk). User support here also includes considerations in different directions without predefined standards. Representation in the event of problems and questions relating to the use of PC pools, media desks and projectors, including care and maintenance of the relevant equipment. Technical and administrative support Planning, consulting, procurement, disposal of IT hardware (lifecycle management) Planning and support for virtualized operating system and software distribution Your profile Employees who have successfully completed training in a recognized skilled occupation with a training period of at least three years and who are employed in their profession or a related profession. Independent work and the ability to work in a team are also expected. We also expect: good PC hardware and knowledge of the Windows operating system. Ideally also Linux and MAC OS. Sound knowledge of client and server environments High problem-solving and service orientation We offer you, among other things: Attractive training courses that will help you progress in your job A modern, well-equipped workplace Special annual payment Flexible working hours the option of childcare during the vacations at the university's own Sommersprosse daycare center Attractive offers as part of the company health management program and for balancing work, family and care responsibilities General information The position is generally divisible. Offenburg University of Applied Sciences strives to increase its proportion of women and therefore expressly encourages qualified women to apply. Severely disabled persons and persons of equal status will be given priority if suitable (please provide proof of severe disability). In the case of educational qualifications obtained abroad, please send us the relevant proof of equivalence with a German qualification. Please submit your application exclusively via our online application tool. After submitting your application, you will receive a short confirmation. Please understand that we will not consider applications sent by e-mail or post. You will find the job advertisement on our homepage in the "Current" section under "Vacancies". Application deadline: December 10, 2023 If you have any questions, please contact the Head of Campus IT, Mr. Thorsten Kühne, phone or the Head of Human Resources, Ms. Tanja Wüst, phone.