Corin is seeking a Technology Support Engineer / Field Support Engineer t o provide frontline contact to users (internal and external) of our Technology products (primarily robotics surgical tools including Apollo and OMNIBotics platforms), split between remote and on-location support (requiring domestic and international travel up to 60% of your time).

This is a remote-based role but would ideally suit someone based near a suitable European travel hub.

‘You will be part of the global Sustainability Engineering team and must be fluent in written and spoken English.

Your time will be split between scheduled activities (installation, preventative maintenance) and unscheduled emergency support.

You will often provide technical user training, and support customer relationships.

Bachelor’s degree in engineering or related discipline, Minimum of 3 years of related work experience (field service).

Experience in the medical devices or surgical industry(preferably orthopedics) Experience with robotics or highly complex products, able to troubleshoot and repair complex installations.

Fluency in English is essential including technical documentation and record keeping.

Multi-lingual in French, German, and other European languages Exceptional interpersonal & communication skills and a passion for customer service – customer-facing role Travel - valid passport, unrestricted domestic and international, short period – multiple trips Installation of systems at user sites Preventative Maintenance visits at user sites Training of users on maintenance and technical troubleshooting of systems Troubleshoot and provide solutions – via direct user discussion, remote review of log files and other system details, guided troubleshooting steps Remote support – phone and digital Maintain Technology Support Team Training and Technical documentation, manuals, and troubleshooting guides.

Provide feedback on product issues and maintenance processes to R& D teams.

Manage management tools (eg service request/reporting/expenses/scheduling) Manage & control stock orders, tools, test equipment, technical documentation & other assigned equipment.

Achieve target KPIs aligned with service level agreements with the user base For further information on who we are, our products and services, please visit